Shipping policy
The order is prepared and sent within 3 working days after receiving the payment.
The order can be canceled within 24 hours after placing the order.
DELIVERY TIME:
- Latvia: 2-3 working days
- Europe 1-3 weeks
- America/Asia 2-6 weeks
*Now are extraordinary circumstances in our world, which means that the unexpected can happen and orders may be delayed.
TYPES OF DELIVERY:
- DPD / Omniva - to receive the shipment, specify the desired pickup point or your address. (Be sure to provide a mobile phone number to receive notification of order coming) (shipments include a package number by which the shipment can be traced)
- Latvian post office - specify the address of receipt, the order will be sent to the nearest post office, where you will receive a notice of order coming
All orders are shipped with a delivery confirmation that can be used to track your order. We cannot provide tracking information that exceeds the information provided by the Latvian Postal Service.
We are not responsible for packets that are lost or damaged in transit. When ordering, please double-check your billing account and shipping address, as we are unable to re-route.
Insurance is NOT included in the standard delivery. Customs and import duties are collected by the recipient country, so the buyer is responsible for them.
If you have any questions or concerns, please contact us.